TERMS AND CONDITIONS
Welcome to Build Thrive Succeed, a Public Relations (PR) Agency committed to empowering clients with impactful press features and extensive media exposure. We invite you to carefully examine the detailed Terms and Conditions presented below, which govern your interaction with our website, client portal, and the suite of services we offer. By accessing our website, engaging with our client portal, or purchasing any of our services, you signify your agreement to our Terms and Conditions. If any aspect of these terms proves disagreeable, we kindly request that you refrain from using our website, client portal, and purchasing any of our services.
1. Service Overview
1.1. Comprehensive PR Services: Build Thrive Succeed provides specialized PR services aimed at securing press features and media coverage for our clients. Leveraging our expertise, industry connections, and strategic approach, we strive to maximize opportunities for client exposure.
1.2. Media Outlets Discretion: Our services do not guarantee specific press features or coverage, as editorial decisions rest with the discretion of media outlets and journalists. Nevertheless, our unwavering commitment is to offer clients the best possible chances of success.
1.3. Media Outlet Control Disclaimer: Clients should be aware that news outlets and publications retain the right to remove articles or photos at their discretion. If removal occurs, Build Thrive Succeed is not able to republish them. The decision and control regarding published articles lie solely with the news media publications.
2. Client Responsibilities
2.1. Authority Assertion: Clients engaging our services assert their authority to act on behalf of entities seeking press features.
2.2. Information Accuracy: Clients are responsible for providing accurate and comprehensive information crucial for our PR services. This includes company details, press materials, contact information, copyright-free photos, and any other relevant materials requested.
2.3. Compliance Obligations: Clients must ensure that the information provided complies with all applicable laws, regulations, and industry standards. You agree to indemnify and hold Build Thrive Succeed harmless from any claims arising out of your failure to comply with these obligations.
3. Media Features and Coverage
3.1. Results Beyond Direct Influence: Despite our best efforts, we cannot guarantee specific results or control the selection of particular media outlets. Editorial decisions, timelines, and outcomes remain beyond our direct influence.
3.2. Client-Centric Decision Making: While we keep clients informed about the progress of their PR services, including press inquiries or opportunities, the final decision to accept or decline any media feature or coverage request rests solely with the client.
3.3. Content Responsibility: Any content generated by media outlets as a result of our PR services is the sole responsibility of those outlets. Build Thrive Succeed does not exert control over the content they produce, and any opinions or statements expressed therein are not necessarily reflective of our agency's stance.
4. Confidentiality
4.1. Information Protection Commitment: Recognizing the sensitive nature of shared information, Build Thrive Succeed is dedicated to maintaining its confidentiality. While reasonable measures will be taken to protect information, absolute security cannot be guaranteed.
4.2. Third-Party Disclosure Acknowledgment: Clients acknowledge that information shared during our services may be disclosed to third parties, such as journalists or media outlets, as necessary to pursue PR opportunities on their behalf.
5. Limitation of Liability
5.1. Exemption from Liability: Build Thrive Succeed, along with its officers, directors, employees, contractors, and agents, shall not be liable for any direct, indirect, incidental, consequential, or special damages arising out of or in connection with your use of our website or services, including errors, omissions, or inaccuracies in the information provided.
6. Intellectual Property
6.1. Strict Intellectual Property Protection: All intellectual property rights associated with our website, services, and content remain the exclusive property of Build Thrive Succeed or its licensors. Unauthorized use, reproduction, distribution, or modification of our intellectual property is strictly prohibited without our prior written consent.
7. Service Expiration
7.1. Guaranteed Service Period: We can only guarantee service delivery for 60 days. Clients must fulfill their service orders within this timeframe to ensure optimal benefits.
7.2. Expiration: After 60 days, any unfilled services will expire.
8. Service Refund and Exchange Policy
8.1. Refund Policy: All sales are final, and no refunds will be given.
8.2. Exchange Policy: Clients can trade their purchased service for another service of equal or lesser value.
9. Affiliation Disclaimer
9.1. Independent Agency Status: Build Thrive Succeed is in no way affiliated or connected with Facebook or Instagram. Our Instagram follower growth is the outcome of a strategic partnership with international influencers.
10. Instagram Follower Growth Service
10.1. Strategic Collaboration with Influencers: Build Thrive Succeed offers an Instagram Follower Growth service in collaboration with international influencers. This service involves a prize giveaway on Instagram, where participants must follow our clients' Instagram pages to enter.
10.2. Expected Follower Behavior: After the giveaway ends, it is normal for approximately 30% of followers gained through this service to unfollow our clients' pages. Build Thrive Succeed will strive to exceed the purchased amount of followers to compensate for this expected drop-off.
10.3. No Guarantees on Follower Characteristics: We do not guarantee that the followers obtained through this service will speak English, be your fans, be your customers, or engage with your Instagram account. However, we do guarantee to deliver the number of followers you purchased for your follower growth.
10.4. Security Caution: Our company will never ask for your Instagram account access. Never give your account access to anyone, as you'll be jeopardizing your account privacy and security.
11. Custom Framed Article Service
11.1. Graphic Artist-Designed Frames: Custom framed articles will be meticulously designed by our skilled graphic artists to showcase your achievements and features.
11.2. Delivery Timeline Commitment: Customers can expect to receive their custom article display frame in under 60 days, ensuring a timely presentation of their achievements.
12. Credibility Specialists
12.1. Expert Consultation: Credibility Specialists are available to provide expert advice to clients, guiding them to choose the most suitable services for their unique situations.
12.2. Client Portal Invitation: Credibility Specialists will extend invitations to new clients to access our secure Client Portal, providing a centralized platform for streamlined interactions.
12.3. Secure Messaging and Information Submission: Clients can conveniently message the PR Team anytime within the Client Portal, ensuring a secure and confidential channel for communication. Additionally, clients will provide necessary service information to our PR Team within the Client Portal.
12.4. Payment Process Assurance: Credibility Specialists will never ask for payment directly. All purchases and payments will be conducted securely within our designated Client Portal.
12.5. Exclusive Client Portal Transactions: The Client Portal is the exclusive platform for purchasing our services, providing clients with a secure and user-friendly environment for all transactions.
13. Payment Disclaimer
13.1. Secure Payment Process: Payment for services is exclusively facilitated inside our Client Portal. Any purported employee of our company requesting payment outside the Client Portal should be reported immediately.
13.2. Security Alert: If someone claiming to be an employee of our company asks you for payment outside the Client Portal, please contact us immediately. We do not accept any payments outside of the Client Portal.
13.3. Credibility Specialist Facilitation: Credibility Specialists from our company will guide you through the payment process within the Client Portal, ensuring a secure and transparent transaction.
14. Client Portal Usage
14.1. Centralized Service Hub: The Client Portal serves as the central hub for client interactions. It is the designated platform for making purchases, providing service information to our PR Team, and secure messaging.
14.2. Secure Messaging: Clients can message the PR Team anytime within the Client Portal, ensuring confidential and secure communication.
14.3. Service Information Submission: Clients will provide necessary service information to our PR Team within the Client Portal, streamlining the process and enhancing security.
14.4. Secure Place for Clients: The Client Portal is designed to be a secure place exclusively for our customers, ensuring a protected environment for all interactions.
15. Governing Law and Dispute Resolution
15.1. Legal Framework: These Terms and Conditions are governed by and construed in accordance with the laws of the United States of America and the laws of the state in which Build Thrive Succeed operates. Any disputes shall be resolved exclusively in federal or state courts within the jurisdiction of Build Thrive Succeed's operation.
16. Changes to Terms and Conditions
16.1. Flexibility in Terms: Build Thrive Succeed reserves the right to modify or update these Terms and Conditions at any time without prior notice. Changes are effective immediately upon posting on our website. Continued use of our website or services after changes are made constitutes acceptance of the revised terms.
17. Contact Us
17.1. Contact: If you have any questions or concerns about our Terms and Conditions, please contact us at: info@buildthrivesucceed.com
By choosing to use our website, our client portal, or engaging with our services, you signify your acceptance of these detailed and comprehensive Terms and Conditions.
Last updated: [01/01/2020]